Introduction to Design Thinking

 
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Gain an evidence-based understanding of the future needs you are creating for.

Discover tools for developing empathy, uncover stakeholder complexities and frame design innovations to generate and select ideas for exploration and prototyping.

 
 

What you will learn

HUMAN CENTRIC DESIGN

  • Identify stakeholders and challenges by using an Empathy Toolkit.

  • Deploy the Empathy Toolkit to observe and uncover external stakeholder complexities (what they say vs what they do)

  • Learn divergent-thinking techniques to understand and explore problem solution spaces.

Design innovation

  • Learn to observe, define and shape contexts to accelerate the development of new ideas.

  • Learn to create powerful new frames for global trends and how to turn obstacles into radical new business models.

  • Learn from examples of global industry case studies.

Idea management

  • Discover the Idea Portfolio and learn strategies to select 100 ideas down to the 10-20 most promising ideas.

  • Reframe challenges by thinking forward into future scenarios.

  • Learn how to effectively integrate your Idea Portfolio to drive Lean Prototyping.

 
 

Who will benefit

PERFECT FOR

  • Innovation teams within government

  • Managers, team-leaders and executives

Time commitment

  • 1-day participatory workshop

  • 6-hours with lunch/snack breaks

  • All coursework will be completed during the workshop (no ‘homework’)

course costs

  • Cost per participant available upon request. Payments accepted via credit card

 
 

Course highlights

Human centric design

  • Identify stakeholders and challenges by using an Empathy Toolkit.

  • Deploy the Empathy Toolkit to observe and uncover external stakeholder complexities (what they say vs what they do)

  • Learn divergent-thinking techniques to understand and explore problem solution spaces.

Design innovation

  • Learn to observe, define and shape contexts to accelerate the development of new ideas.

  • Learn to create powerful new frames for global trends and how to turn obstacles into radical new business models.

  • Learn from examples of global industry case studies

Idea management

  • Discover the Idea Portfolio and learn strategies to select 100 ideas down to the 10-20 most promising ideas.

  • Reframe challenges by thinking forward into future scenarios.

  • Learn how to effectively integrate your Idea Portfolio to drive Lean Prototyping.

 
 

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